Terms
The plain-English version. No small print games — this is the deal between your club and us.
What ClubMan is
ClubMan is a tool that helps a rugby (or other sports) club run itself — its roster, availability, events, dues, board meetings and members' emails. A club signs up, invites its people, and runs its season through it. These terms are the agreement between your club and us for using it.
It's free to use
Running your club on ClubMan is free. If a club later chooses to collect its dues by card through us, a small platform fee (currently 1%) is added on top of the card processor's own fee — always shown before anyone pays, and never charged unless the club turns card payments on. We'll never add a charge you haven't agreed to.
Who can be an admin
Whoever sets a club up, and anyone they invite as an admin, is responsible for how the club uses ClubMan — including having a fair reason to hold each member's details and to email them. Keep your sign-in link to yourself; anyone with it can act as you. Tell us if you think an account has been misused.
Your data is yours
Your club owns its roster and records. You can export everything in one click, any time, from Settings → Export your data, and you can ask us to delete your club's data when you leave. How we handle personal data is set out in our Privacy page.
Emails and members
ClubMan runs on email. Only email people who expect to hear from your club, and never load a list you don't have a reason to contact — it protects your members and the sending reputation everyone shares. Every member can opt out of a club's emails in one tap, and we stop emailing people who go quiet, automatically.
Fair use
Please don't use ClubMan to send spam, to break the law, to upload things you don't have the right to, or to try to reach another club's data. We may suspend an account that does — but we'll always try to talk to you first.
Money and payments
Where a club collects dues by card, the money goes to the club through Stripe, a certified payments processor — the club is the merchant, and members' card details never touch our servers. Refunds and disputes are between the club and its member; we can help but we don't hold your money.
What we promise, and what we don't
We work hard to keep ClubMan running, backed up and secure, but it's provided “as is” — we can't promise it will never go down or be error-free. As far as the law allows, we're not liable for indirect losses, and nothing here limits anything that can't legally be limited. We'll give reasonable notice of any planned downtime we can foresee.
Changes and closing an account
You can stop using ClubMan whenever you like and take your data with you. We may update these terms as the product grows; if a change matters to you, we'll tell you rather than bury it. If we ever have to wind a service down, we'll give notice and a way to get your data out first.
Questions about any of this? Email hello@ourclubman.com and we’ll get straight back to you.
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